Savitur Circle — Terms & Conditions

Effective Date: September 23, 2026

1. About Savitur Circle

Savitur Circle (“Circle”) is a customer community and rewards programme operated by Savitur, a brand of Varenyam (“Savitur”, “we”, “us” or “our”).

Membership in the Circle provides eligible members with access to Circle Points, community activities, special experiences and other benefits that Savitur may introduce from time to time.

2. Becoming a Circle Insider

A person becomes a Savitur Circle Insider only after completing the Circle joining process and accepting these Terms & Conditions.
Circle membership is subject to acceptance by Savitur.
Savitur may decline, suspend or terminate Circle membership where it reasonably believes that the programme is being misused, manipulated or accessed fraudulently.
Each person may maintain only one Circle membership associated with their registered mobile number.
A Circle membership is personal and may not be sold, transferred or assigned to another person.

3. Circle Code

Every Circle Insider is assigned a permanent Circle Code.
The Circle Code is intended to identify the member within the Circle and may be shared with other people.
A member may share her Circle Code to invite other people to join Savitur Circle.
The Circle Code is not a password or private authentication credential.

4. Circle PIN

Every Circle Insider is assigned a permanent alphanumeric PIN.
The PIN is used together with the registered mobile number and CAPTCHA to access the member's Order Tracking and Circle information.
Members should keep their PIN private.
If a member forgets her PIN, Savitur may provide the PIN after completing its customer verification process.
Savitur may restrict PIN access to authorised staff for customer-support purposes.

5. Parent / Referrer

A person joining the Circle may provide the Circle Code of the person who introduced or referred her.
The supplied Circle Code will be recorded as the member's parent/referrer, subject to Savitur's verification and system rules.
If no referrer Circle Code is provided, the member may join without a parent/referrer.
A member's own Circle Code is generated regardless of whether she has a parent/referrer.
Once a parent/referrer relationship has been established, it normally cannot be changed except at Savitur's discretion.
Savitur may reject or correct referral relationships where there is evidence of error, duplication, fraud or misuse.

6. Circle Points

Circle Points are promotional rewards issued by Savitur under the Circle programme.
Circle Points are not cash, are not a bank balance and cannot be exchanged for cash.
Circle Points may be redeemed only against eligible Savitur purchases or services according to the applicable Circle rules.
Savitur may define, change or withdraw eligible products, services, earning rules and redemption rules.
The points balance displayed by Savitur's systems will be treated as the applicable balance, subject to correction of errors or fraudulent transactions.

7. Joining Gift

Eligible new Circle Insiders may receive a one-time Circle joining gift.
The value of the joining gift may vary according to the day on which the person joins.
The joining gift is subject to the validity and diminishing-value rules communicated by Savitur.
A joining gift may not be transferred to another person or exchanged for cash.

8. Earning Points Through Purchases

Circle Points may be awarded for qualifying purchases made by Circle Insiders.
The number of points awarded may depend on the qualifying value of the purchase.
Points are awarded only after the applicable transaction meets Savitur's qualifying conditions.
Savitur may exclude certain products, services, charges, discounts, cancelled transactions or other transactions from point eligibility.
Points earned from a purchase are calculated according to the Circle rules applicable to that purchase.

9. Referral Rewards

A parent/referrer may receive Circle Points when an eligible referred customer completes a qualifying purchase.
Referral rewards are subject to Savitur's applicable Circle rules.
No referral reward is payable merely because a person receives a referral message, clicks a link, joins a Circle, or visits the showroom unless Savitur specifically states otherwise.
Self-referrals, duplicate accounts, artificial transactions and other attempts to obtain rewards improperly are not eligible.
Savitur may reverse points awarded through transactions that are cancelled, refunded, returned or determined to be invalid.

10. Circle Events and Activities

Savitur may organise physical, digital, community, cultural, fashion, wellness, family or other Circle activities.
Participation in an activity does not automatically entitle a member to Circle Points.
Savitur may separately announce any points, benefits, eligibility conditions or offers associated with a particular activity.
Circle activities may be changed, postponed or cancelled at Savitur's discretion.

11. Redemption of Circle Points

Circle Points may be redeemed only against eligible Savitur purchases or services.
Unless otherwise communicated by Savitur, one Circle Point represents ₹1 of redeemable value.
Savitur may specify minimum purchase values, maximum redemption limits and other redemption conditions.
Points cannot be redeemed for cash.
Points cannot be transferred between members.
Points cannot be combined across different Circle members.
The redemption of points is subject to availability and the applicable Circle rules at the time of purchase.

12. Points Earned on a Bill Using Points

A purchase may qualify for new Circle Points even when the customer redeems existing Circle Points against that purchase.
New points earned from that purchase cannot be redeemed against the same bill.
New points become available for redemption only against a subsequent eligible bill.
The qualifying purchase value used to calculate new points will be determined according to Savitur's applicable Circle rules.

13. Reduction of Circle Points Over Time

Circle Points reduce in value over time according to the applicable Circle rules.
The value of Circle Points may therefore become lower as time passes and, over a period of time, may become zero.
Once the value of Circle Points becomes zero, they cannot be redeemed.
Circle Points that have reduced to zero are not convertible into cash.
Savitur may, at its discretion, provide a promotional extension or exception in specific circumstances.

14. Returns, Cancellations and Reversals

Circle Points associated with a cancelled, refunded or returned transaction may be reversed.
If points have already been redeemed and the underlying transaction is subsequently cancelled, refunded or returned, Savitur may adjust the member's Circle balance accordingly.
Savitur may correct points that were credited due to technical errors, duplicate transactions, fraudulent activity or incorrect calculations.

15. Circle Information and Privacy

Circle membership and points information is intended for the individual member.
Members must not share their PIN with others.
Savitur will use customer information for operating the Circle, processing transactions, providing customer support and communicating relevant Circle information, subject to applicable privacy requirements and Savitur's privacy practices.
Society or apartment information may be collected to understand Circle participation and support local community and marketing activities.

16. Programme Changes

Savitur reserves the right to modify the Circle structure, eligibility rules, earning rules, redemption rules, point values, diminishing-value rules, benefits, activities or other programme conditions at any time.
Changes may be communicated through the Savitur website, WhatsApp, showroom communication or other appropriate channels.
Continued participation in the Circle after a change takes effect constitutes acceptance of the updated applicable terms, where permitted by law.

17. Suspension or Discontinuation

Savitur reserves the right to suspend or discontinue the Circle programme, temporarily or permanently, at any time.
Savitur is not required to make cash payments in exchange for unused Circle Points.
If Savitur discontinues the programme, it may specify a final redemption period or other treatment of outstanding points.
Any such treatment will be communicated to members through appropriate channels.

18. Misuse and Fraud

Savitur may suspend or terminate Circle membership and cancel associated points where it identifies fraud, abuse, manipulation, duplicate accounts, false transactions, self-referrals or other misuse.
Savitur may investigate suspicious transactions and may withhold or reverse points while an investigation is ongoing.
Decisions relating to suspected misuse will be made by Savitur based on the information available to it.

19. Errors and Corrections

Savitur may correct errors in Circle Points, customer records, referral relationships or other programme information.
If a technical or administrative error results in incorrect points being credited, Savitur may adjust the balance accordingly.

20. Acceptance

By selecting “Join Savitur Circle”, accepting these Terms & Conditions, or otherwise completing the Circle joining process, the customer confirms that she has read and accepted these Terms & Conditions.

Savitur reserves the right to update these Terms & Conditions from time to time.